1. SynergyXR Knowledge Base
  2. SynergyXR Security and Connectivity

Does SynergyXR work on networks with proxy requirements?

Yes, with some restrictions.

It is our clear ambition to have SynergyXR being able to run on all corporate networks. Different companies have vastly different network configurations, proxy and firewall restrictions, and organizational policies, though, so if you encounter any issues, please contact our support - we have great experience finding solutions for large corporation around the world and we are confident that we will find a solution for you as well.


The current SynergyXR network requirements:

  • Firewall whitelisting requirements are summarized here
  • Regarding proxy:
    • Communication must be allowed to bypass any proxy (allowing for direct communication); or
    • Communication is allowed through the proxy without proxy authentication being required (all proxy authentication requirements must be disabled)