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SynergyXR Release 3.6

What's new in SynergyXR v. 3.6

SynergyXR 3.6 brings collaborative LMS-driven training sessions, effortless multilingual content creation, and a completely redesigned learner experience to the platform, giving every part of your training organisation something meaningful to work with.

SynergyXR 3.6 release highlights

SynergyXR 3.6 is built for organisations that train at scale. Whether your teams are spread across sites and time zones, your procedures need to run in multiple languages, or you simply want every learner to have a more intuitive experience from day one, this release delivers meaningful progress on all three fronts. Welcome to SynergyXR 3.6!

LMS integration: shared sessions and multi-space training journeys

For organisations delivering training through a Learning Management System, getting multiple users into the same session has historically meant manual coordination and workarounds. SynergyXR 3.6 removes that friction. When a multi-user SCORM package is launched by two or more learners at the same time, SynergyXR automatically places them in a shared session. If a session is already running, new participants join it seamlessly, with no scheduling, no setup, and no extra steps required.

The same release introduces multi-space training journeys. Training managers can now define a complete learning path that spans several connected Training Spaces, linked through portals. Learners move through each space in sequence, and completion is only recorded in the LMS once the final destination is reached. It is a more natural way to structure complex, multi-stage programs and to track them reliably from within your existing LMS infrastructure.

Touchscreen controls: 3D without a headset

SynergyXR has always been at its best when the headset goes on. But a lot of meaningful work happens in rooms where headsets are not practical: the expo floor, the boardroom meeting, the customer briefing. For these settings, touchscreen support opens a new mode of working with 3D content. The SynergyXR PC application now handles large-format touchscreen displays properly, with improved camera rotation, responsive object and UI interactions, and double-press teleport for moving through a space naturally.

The result is a standalone experience on any large-format display. A team can mount a 65 or 75-inch commercial screen in a meeting room or exhibition booth, launch SynergyXR, and let visitors or colleagues navigate freely through 3D spaces using touch alone. The same procedures, models, and environments built for VR training work directly on the touchscreen, with no re-authoring required

Guidance text import/export: multilingual training at speed

Building training content in multiple languages has always been one of the more time-consuming parts of working in the Procedure Builder. Every piece of guidance text, every question, every answer option had to be entered manually for each language. SynergyXR 3.6 eliminates that bottleneck.

Content creators can now export all procedure text to a structured Microsoft Excel file, with each language in its own column and guidance, questions, answer options, and explanations separated into individual sheets. The file can be handled in-house or sent straight to a translation agency without requiring SynergyXR access. Once the translations are done, importing the file back into the Procedure Builder applies everything in one step. For global training programs, this turns what used to take days into a matter of hours.

Procedure panel: a cleaner, more capable learner experience

The procedure panel is what every learner interacts with as they move through a training in SynergyXR. In 3.6, it has been redesigned. The new layout is cleaner and more focused, replacing the old step counter with a horizontal progress bar and adding a top-level navigation drop-down that lets learners jump directly to any chapter of the training.

Step groups now function as proper chapters: experienced users and reviewers can move between them without losing their place, while training managers retain the ability to disable skipping entirely for structured programs where sequence matters. It is a more polished, more flexible experience for everyone who goes through the training, and a stronger reflection of the content your teams have built.

Closing

SynergyXR 3.6 is a release built around reach: reaching more learners through collaborative, LMS-driven sessions; reaching more markets with multilingual content that is fast to produce and easy to maintain; and reaching a higher standard of day-to-day experience with a procedure panel that feels as well-considered as the training it delivers. We are looking forward to seeing how your teams put it to work.

Please see the technical release notes for further details.

SynergyXR 3.6 – technical release notes

LMS integration – Multi-user and Multi-space training

  • We have updated the SCORM package export from SynergyXR Manager with new options
  • Users now have the option to define if the training should be single-user or multi-user
    • Single-user training ensures each user ends up in their own separate session, allowing the user to complete the training on their own
    • Multi-user training allows multiple users to end up in the same session when accessing the training at the same time. When a user activates the SCORM package from their LMS, SynergyXR checks if a session is already active, automatically adding the user to the active session – if not, a new session is automatically created
  • Users now have the option to plan a training session spanning several Training Spaces linked by Portals
    • When exporting a SCORM package, in addition to the starting Space (from where the SCORM package is exported) users can select the Training Space where the training ends
      • Users can only select a Space that is in the portal-network of the starting Space
    • When users go through the training, the training is not marked as completed in the LMS until the last Space is reached and a Procedure is completed or if there is no procedure in the end space then the training is completed when reaching the space

Procedure Builder – Guidance text import/export

  • Adding guidance in multiple languages in SynergyXR Procedure Builder used to be too labor intensive
  • We have now added the option to export all procedure step guidance, procedure question text (question and answer options as well as explanations), and audio files generated from text
    • All data is exported to Microsoft Excel file format (.xlsx)
    • Step guidance, questions and audio file text is exported to individual sheets
    • Each language added in Procedure Builder, gets its own column in the export
  • Users can then make their translation themselves, or send the data to external translation agencies without requiring SynergyXR Procedure Builder access
  • Once the translation is done in the Excel file, it is possible to import it back into SynergyXR Procedure Builder
  • In case there are any conflicts with the state of the Procedure and the data file, the user is notified and gets the option to cancel the import

Procedure Builder – Content configuration – animation controller

  • When importing a 3D model in SynergyXR Procedure Builder, users now have the option to play/pause animations embedded in the 3D model
  • It is also possible to scrub through an animation by click-dragging the progress bar
  • The user also has the option to switch between multiple embedded animations, and preview these
  • This makes it much easier to setup Target References and Colliders on animated models – something that could be very hard previously

Procedure Builder – Content configuration general improvements

  • You can now cut (Ctrl+X), copy (Ctrl+C), paste (Ctrl+V), and duplicate (Ctrl+D) colliders and targets during content setup to make it easier to setup similar colliders. This also works between different models
    • Copies of model nodes do not yet copy the model, but only the position, rotation and scale
    • Nested colliders and targets are copied, so you can copy a collection of colliders at once
  • Content instances can now also be cut, copied and duplicated making it possible to easier line up multiple instances
    • E.g. while in the content tab, you can select a model in the 3D view and press Ctrl+D to make a copy of it in the same position and move it using the gizmo

Procedure Builder – Runtime info panel improvements

  • When using Play Mode to preview a Procedure in Procedure Builder, users can now see all Steps in the Procedure in a long list under the Run Time Info in the Steps tab
  • For each step, the following info is shown
    • Step group name
    • Step name
    • Step number
  • Users can jump to a specific step directly from this list

Procedure panel improvements

  • The procedure panel that end-users interact with has had a makeover
  • The graphical design is more minimalistic presenting the main controls in a more focused way
  • Since not all steps necessarily contain any user interactions, we removed the “X of Y” information – instead progress is shown in a horizontal bar
  • Stepping forwards/backwards now skips entire steps, and not just the next operation as used to be the case
  • Step groups represent chapters of the training. For this reason, we have now enabled skipping to step groups instead of individual steps
    • Users can select from available step groups from the drop-down list on top of the procedure panel
    • Authors and Admins still have the option to disable skipping from the top-right menu
  • Procedure audio volume control can now be found under the menu in the top-right corner

Improved PC touch screen controls

  • We have improved touch screen interactions for the SynergyXR PC application
  • Improved camera rotation allowing users to freely look around
  • Improved object and UI press interactions
  • Added double-press teleport functionality
  • A keyboard and mouse are still needed for the initial application launch and login process, but these improvements make it possible to use SynergyXR for large touch screen displays for e.g. expos.

Web Application Firewall (WAF)

  • All SynergyXR web applications are now protected by Azure Front Door Web Application Firewall (WAF), adding an enterprise-grade security layer in front of the platform.
    • Protection against common web threats — the WAF automatically blocks OWASP Top 10 attacks, including SQL injection, cross-site scripting (XSS), and other well-known exploit patterns, before they reach SynergyXR services.
    • DDoS and bot mitigation – malicious traffic, automated bots, and volumetric attacks are filtered at the network edge, keeping the platform available and responsive for legitimate users.
    • Global edge enforcement – security rules are enforced at Microsoft's global Points of Presence, meaning threats are stopped close to their origin rather than inside SynergyXR infrastructure.

Improved skybox for Physical Spaces

  • The skybox for Physical Spaces presented some minor issues with lighting and reflections
  • This has been improved to give a much better visual experience – especially for highly reflective objects

Procedure Builder - Camera hotkeys

  • To make the camera controls even faster, we added hotkeys to change the camera view like how it works in 3D applications like Blender using numpad and number keys
  • Camera transitions are now smooth to maintain spatial awareness when switching views
  • Please see this knowledge base article for a full list of hotkeys: https://knowledge.synergyxr.com/how-do-you-navigate-the-procedure-builder
    • Numpad to change view
    • Home to focus all objects
    • F or . to focus select object
    • C to Show colliders

Procedure Builder – smaller improvements

  • When having an object grabbed during a Grab and Place operations, users would drop the object if simultaneously pressing the trigger button – this issue has now been fixed
  • We added step numbers in Steps list to make it easier to identify which step the user is currently working on
  • Added duplicate (Ctrl+D) support for most things that can be copy/pasted